ISO 9001 is an international Quality Management Standard (QMS) and sets the requirements that any enterprise or state body, wishing to fully meet the standard, must fulfill.
A Quality management system must be functional, adaptive to change, and able to monitor the enterprise’s progress and respond to its special needs.
That way, by implementing the QMS, the enterprise improves its operation and eliminates usual errors.
The main benefits of QMS are the following:
a) Internal Benefits:
Internal communication of information and operation auto-control
Identification of weaknesses or strengths
Proper use of human resources
Setting objectives and a clear action-plan
b) External Benefits:
Gain a competitive advantage, increase market share and enter new markets
Better terms and conditions in agreements with Insurance companies
Better quality in purchased products and services
Better quality in supplied products and services
Leading advantage in future contracts with the state sector